Customer success: Hjort

Law Firm Hjort accelerates and improves processes with IRIS Nederland

Increasing data quality and improving processes with the selection of a new DMS solution

The stock exchange listed company IRIS, specialized in Intelligent Document Recognition (IDR), Enterprise Content Management (ECM) and complex infrastructure for Information and Communication Technology (ICT), has been selected by law firm Hjort as the implementation partner for iManage Work. By replacing its current document management system, Hjort expects to increase data quality and improve its internal processes.

Choosing the right solution

The origins of Hjort date back to 1893. Today, Hjort employs approximately 85 staff members, of whom 63 are lawyers and associate lawyers. Hjort is owned by 26 partners, all of whom are active in the firm. Morten Staubo, IT Director at Hjort: “Different from most of the larger law firms in Norway we have a wide customer approach. We don’t just work in business law but also in many other areas like civil procedures and family business. Besides, we employ many high ranked lawyers.”

The implementation of the new iManage Work solution was very important to Hjort to accelerate and improve the many different document and e-mail handling processes. For many years Hjort used a document management system, developed in-house and based on a SharePoint platform. “Unfortunately, this system had become outdated,” says Staubo. “It had too much downtime so the documents were not available and the performances weren’t as good as they should have been. We decided it was time to explore the market and look into different solutions and approaches. The major question for us was whether we wanted to develop the new software ourselves, or start using common market systems for law firms. Data quality will increase by using a sophisticated DMS like iManage Work: we want to centralize all documents and communication on all subjects in iManage Work. This will create an extensive helicopter view.”

Hjort consulted other law firms and did extensive market research: what solutions did other Norwegian firms use en what were the results? “The feedback on IRIS was very positive and rightly so: the cooperation with IRIS is successful and the people are professional. Other important issues in our decision making process were stability and availability,” Staubo adds, “and iManage Work really meets our demands.”

Building on Autonomy’s advanced Meaning Based Computing platform, Autonomy offers the most comprehensive suite of information management applications on a single, common platform and is used by more than 1,400 law firms worldwide, including 75 of the top 100 global law firms.

“Hjort has taken the right decision to replace their DMS system before the efficiency of the firm became at risk by increasing amounts of e-mails and other documents. Obviously we are very pleased that we can add this prestigious Norwegian law firm to our already extensive list of customers in the legal sector.”

Peter van Dam, manager operations at IRIS Nordics

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