Protecting sensitive content, for example intellectual property and knowledge, is an increasing complex task. The need to detect, intervene and prevent data loss, providing up to date analytics and data governance is now being taken care of by iManage Threat Manager.
“We are better able to meet our compliance needs, including data protection, thanks to iManage Threat Manager. It helps us protect ours and our clients’ sensitive information from internal and external threats by continually monitoring behaviour, activity and alerting us. It enables us to meet audit requirements and helps to spot omissions too, where perhaps a required action or document has not been completed,” added Duwaerts.
Collaboration continues to be an important factor of providing outstanding customer service, but all within necessary compliance frameworks, with actions recorded in a comprehensive audit trail. iManage Share allows single, multiple, or whole packages of documents to be shared in a secure way with external parties, in particular clients.
“Part of being competitive is working effectively with clients in an optimal way. iManage Share allows us to make documents available in a secure way to a client at a single click. We can collaborate with them remotely, even making real-time changes to documents that both parties can see immediately. This helps us build even stronger relationships with clients, providing client-lawyer proximity, even when we cannot meet face-to-face, crucial in the recent COVID-19 pandemic,” said Koen Poncelet, COO at Lydian.
Lydian also use iManage Cloud to store and manage internal documents, such as HR, finance, IT and project management files. For example, during projects with IRIS, documents are not exchanged via email, but shared through iManage Share, ensuring everyone involved had access to the very latest version of documentation.
“By using iManage Share, we are always sure that there is just one version of the truth. This saves time, makes collaboration easier and eliminates the risk of misunderstandings due to uncontrolled versions of documents being circulated,” explained Poncelet.