- Availability: modern document management systems ensure that users have access to business content from anywhere, from any device, and at any time.
- Search: a DMS helps in storing documents and emails in an organized way so that they can be easily retrieved by a user when needed.
- Single source of truth: no more duplicates of documents that roam in various systems, as a DMS provides a central repository to store all business content in.
- Workflow automation: automate document-related processes to eliminate repetitive, manual actions to save resources and increase employee satisfaction.
- Security: ensure that only persons who should have access to certain content, actually have access to minimize the risk of a data breach. Typically, all actions of users are logged to provide a full audit trail at any time. Furthermore, share content with external parties as clients or partners easily and securely.
- Knowledge management: unlock the value that resides in business content to extract, preserve and repurpose knowledge. This particular development has been gaining a lot of ground lately, as knowledge management can be seen as a critical tool for any organization that wants to increase its bottom line and market share.
