Knowledge management is all about capturing, sharing, using and managing tangible and intangible knowledge in an organization. The purpose of managing knowledge is to facilitate so organizations can work as efficiently as possible towards their goals.

It is a way to perform the tasks as good and efficiently as possible. If you are considering introducing knowledge management into your organization, keep in mind that this is not a responsibility of one department, for example, HR or IT. In fact, it should be widely supported throughout the organization. Managing knowledge is a journey, not a destiny.