Knowledge Management:
Capture, organize, share and use knowledge

An organization’s most valuable asset isn’t just data; it’s the knowledge and expertise held across teams. Yet, without a strategy to capture, organize, and leverage this knowledge, businesses risk losing insights that drive efficiency and keep them competitive. Our knowledge management solutions ensure that essential information flows where it’s needed, empowering teams to work smarter, retain critical insights, and consistently deliver exceptional client service.

Waarom kiezen voor IRIS?

  • We werken samen met wereldwijde technologieleveranciers
  • 25+ jaar ervaring in IT

  • IRIS is onderdeel van Canon Information Management Solutions

  • Alle medewerkers zijn gecertificeerd
  • Onze ondersteuning is uitstekend en meertalig

  • Wij zijn al meer dan 25 jaar specialisten op het gebied van informatiebeheer

  • We werken samen met toonaangevende leveranciers van informatiebeheertechnologie

  • Vertrouw op jarenlange expertise en ervaring in vele sectoren

20-25%
increased productivity
Up to 35%
less search time

What is Knowledge Management?

Knowledge management is a structured strategy for capturing, storing, sharing, and applying both explicit knowledge, such as documents, reports, and structured data, and tacit knowledge, including the invaluable insights, experiences, and expertise held by individuals. This approach transforms scattered information into accessible, actionable assets, providing organizations with a centralized, reliable resource that enhances decision-making, drives efficiency, and fosters innovation. Through well-designed processes and technologies, knowledge management ensures that critical information flows seamlessly to those who need it, when they need it.

At the heart of knowledge management is a culture of collaboration and continuous learning. It’s not only about building a repository of insights and practices but creating a living, evolving resource that adapts as new knowledge is generated. This digital repository serves as a go-to hub where best practices, lessons learned, and fresh perspectives are readily available, empowering teams to solve challenges more effectively and deliver improved results. By making organizational knowledge accessible, knowledge management helps companies preserve their intellectual capital, ensuring that expertise and insights are retained and continuously built upon over time.

Challenges without Knowledge Management

Without knowledge management, organizations often face several key challenges:

The benefits of Knowledge Management

Knowledge management is essential for organizations aiming to harness their collective expertise and improve efficiency. By systematically capturing, organizing, and making knowledge accessible, knowledge management enables teams to work smarter, make well-informed decisions, and solve problems more effectively. This centralized approach not only prevents knowledge loss but also encourages innovation by allowing employees to tap into shared insights.

Our take on effective Kennisbeheer

Integrating both explicit and tacit knowledge to drive organizational success

01. Tacit Knowledge

Tacit knowledge is intangible, it consists of personal insights and expertise residing in individuals’ minds.

  • Accessibility: Challenging to share widely; requires direct interaction or context.

  • Storage: Primarily stored in individuals’ minds; challenging to capture.

  • Transferability: Often requires mentorship, apprenticeship, or hands-on experience.

  • Risk of Loss: Vulnerable to loss when employees leave or retire, unless shared.

02. Explicit Knowledge

Explicit knowledge is tangible, it consists of structured information as documents, data, and facts.

  • Accessibility: Easily accessible to a larger audience; can be shared and distributed.

  • Storage: Stored in databases, files, documents, and knowledge management systems.

  • Transferability: Can be disseminated through training, presentations, and written materials.

  • Risk of Loss: More resilient to personnel changes due to documentation and sharing.

Real-world use cases of Kennisbeheer

Solutions for managing knowledge are increasingly being adopted across a wide range of industries and sectors.

Legal: Case Precedents and Research

A law firm maintains a knowledge management platform with legal case precedents, court rulings, and legal research materials. Lawyers can refer to this repository when building cases, researching legal strategies, or preparing for trials. This helps them leverage past successes and stay updated on legal developments.

Financial Services: Regulatory Compliance

A financial institution implements a knowledge management system to keep up with changing regulations and compliance requirements. The system centralizes regulatory information, guidelines, and updates, ensuring that employees follow the latest compliance procedures and reducing the risk of legal penalties.

Consulting: Best Practices Sharing

A consulting firm creates a knowledge management portal where consultants can document successful client engagements, lessons learned, and best practices. New consultants can learn from past projects, and experienced consultants can refine their approaches based on collective insights. This leads to better client outcomes and increased client satisfaction.

Onze technologie voor Kennisbeheer

Logo iManage

iManage is a powerful content services platform designed to streamline document and email management, knowledge sharing, and collaboration.

Kennisbeheer

How does Kennisbeheer work with IRIS?

When considering the adoption of a transformative solution for knowledge management, an effective approach begins with strategic process consultancy.

By partnering with us, you’re not just acquiring a technology solution; you’re tapping into a comprehensive blueprinting process led by specialized consultants. They work closely with you to identify your workflow needs, set objectives, and align the solution to your unique requirements.

Collaborating with us means you ensure not only having access to innovative technology but also a strategic partner as your trusted partner for successful digital transformation.

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Deskundigen informatiebeheer

Wij zijn een team van informatiebeheerexperts en leveren end-to-end informatiebeheeroplossingen om organisaties en hun teams in staat te stellen de manier waarop ze werken te transformeren.