Extensive Support Services

Support & Application Management

We tailor our support around your organization and its critical needs

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How We Can Help

Expert Support Services to ensure business continuity

Increasingly, information management  is becoming a prominent, central area of an organization’s IT landscape. As these environments grow in terms of both functionality and usage, they become business critical. Organizations need flexible and proper management of these environments to ensure their applications are modern, fully-functioning and providing value to the business, all while keeping their total cost of ownership as low as possible.

More than Support

Our certified Support Engineers are dedicated to resolve any issues that may arise, to ensure continuity of your business critical applications. Based on the level of support required, we are able to offer extended Support services to meet the most challenging needs.

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Why Work With Us

Forward-thinking Support Services

Our Support Services helps you overcome any challenges that may arise

Our Support Services

Through various Support Service Level Agreements we are able to provide the required level of Support to keep your business running at all times

Support SLAs

Basic Product Support

Standard Support Services

Every solution we implement for our customers, standard comes with the technical support under the maintenance agreement pertaining to the software supplied. In other words, you will always receive technical support from us for all solutions which we implemented.

Essential Solution Support

Additional Support Services

In addition to Basic Product Support, Essential Solution Support contains a broad range of services, from technical to functional aspects, as well as proactive services like monitoring and reporting.

Premium Solution Support

The most complete level of Support Services

In addition to Essential Support, our Premium Solution Support are designed to improve the productivity, responsiveness and efficiency of your business. We provide a range of flexible Managed Services, which enables you to streamline your IT environment in a way that it best meets your business requirements and objectives.

Our Approach

Making sure business and IT requirements are met.

For every project our professional services team ensures a great fit of the solution, tailored to the organization’s needs and requirements. We follow a clear and transparent project approach and due to our best practices methodology we get you up and running fast – without compromising on quality.

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Clients We Work With.

Trusted by leading organizations to support them in their digital transformation journey

What to Know More?

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Schedule a call with one of our consultants and we’ll show you how our solutions and services can work for your business

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