Unlock the knowledge that resides in your business content

For almost every organization, knowledge and expertise is their most valuable asset. However, not every organization is capable of leveraging their knowledge to improve efficiency, productivity and retain critical information within the organization.

How we help

We provide comprehensive solutions to capture, organize, share and use knowledge, empowering businesses and their teams to take develop a so-called collective knowledge to streamline processes, enhance productivity, and ultimately provide a better service to clients.

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  • We are part of EMEA’s largest information management business

  • We work with leading information management technology providers

  • Rely on years of expertise and experience in many industries

What is Knowledge Management?

Knowledge management is the systematic approach to capturing, storing, sharing, and leveraging both explicit knowledge (tangible information like documents, reports, and data) and tacit knowledge (intangible insights, experiences, and expertise residing in the minds of individuals).

At its core, knowledge management is about transforming scattered fragments of information into valuable assets that can be readily accessed, refined, and applied across the organization. It involves implementing processes, technologies, and cultural practices that create a fertile ground for collaboration, learning, and adaptation.

Imagine a digital repository where the collective wisdom of employees, acquired through years of experience and learning, is meticulously cataloged and easily accessible. This repository serves as a dynamic wellspring of ideas, best practices, and lessons learned. As new insights are generated and challenges are tackled, this resource evolves, adapting to the changing needs and goals of the organization.

The benefits of Knowledge Management

The Power of Collective Knowledge

Consolidate organizational knowledge into centralized repositories, enabling easy access, retrieval, and utilization of valuable information and insights.

Leveraging Internal Intellectual Capital

Identify and connect with subject matter experts within the organization, enabling efficient knowledge transfer, problem-solving, and decision-making.

Finding Information at Your Fingertips

Implement advanced search functionalities to quickly and accurately locate relevant knowledge, saving time and increasing productivity.

Sparking Innovation and Improvement

Facilitate collaborative knowledge creation and capture insights from diverse perspectives, driving innovation, and promoting continuous improvement.

Our Take On Effective Knowledge Management

integrating both explicit and tacit knowledge to drive drive organizational success

01. Tacit Knowledge

Tacit knowledge is intangible, it consists of personal insights and expertise residing in individuals’ minds.

  • Accessibility: Challenging to share widely; requires direct interaction or context.

  • Storage: Primarily stored in individuals’ minds; challenging to capture.

  • Transferability: Often requires mentorship, apprenticeship, or hands-on experience.

  • Risk of Loss: Vulnerable to loss when employees leave or retire, unless shared.

02. Explicit Knowledge

Explicit knowledge is tangible, it consists of structured information as documents, data, and facts.

  • Accessibility: Easily accessible to a larger audience; can be shared and distributed.

  • Storage: Stored in databases, files, documents, and knowledge management systems.

  • Transferability: Can be disseminated through training, presentations, and written materials.

  • Risk of Loss: More resilient to personnel changes due to documentation and sharing.

Real-World Use Cases of Knowledge Management

Solutions for managing knowledge are increasingly being adopted across a wide range of industries and sectors.

Legal: Case Precedents and Research

A law firm maintains a knowledge management platform with legal case precedents, court rulings, and legal research materials. Lawyers can refer to this repository when building cases, researching legal strategies, or preparing for trials. This helps them leverage past successes and stay updated on legal developments.

Financial Services: Regulatory Compliance

A financial institution implements a knowledge management system to keep up with changing regulations and compliance requirements. The system centralizes regulatory information, guidelines, and updates, ensuring that employees follow the latest compliance procedures and reducing the risk of legal penalties.

Consulting: Best Practices Sharing

A consulting firm creates a knowledge management portal where consultants can document successful client engagements, lessons learned, and best practices. New consultants can learn from past projects, and experienced consultants can refine their approaches based on collective insights. This leads to better client outcomes and increased client satisfaction.

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Our Technology for Knowledge Management

Logo iManage

iManage is a powerful content services platform designed to streamline document and email management, knowledge sharing, and collaboration.

Technology Partner Logo BRYTER

BRYTER is a no-code development platform that enables subject matter experts to create digital apps that use explicit knowledge to deliver services digitally.

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How Does Knowledge Management Work With IRIS?

When considering the adoption of a transformative solution for knowledge management, an effective approach begins with strategic process consultancy.

By partnering with us, you’re not just acquiring a technology solution; you’re tapping into a comprehensive blueprinting process led by specialized consultants. They work closely with you to identify your workflow needs, set objectives, and align the solution to your unique requirements.

Collaborating with us means you ensure not only having access to innovative technology but also a strategic partner as your trusted partner for successful digital transformation.

Would you like to know more about Knowledge Management?

Fill in the form below and we will contact you as soon as possible.

digital transformation experts

We are an award-winning information management specialist and work with clients across the globe, providing expert services and cutting-edge technology that enables them to transform the way they work.