SERVICE AUTOMATION

Transform service delivery with service automation.

Service automation is technology that automates specific tasks to accomplish them faster, easier, and with greater efficiency. More and more businesses grasp the benefits that service automation are able to provide to transform the way they deliver services to either internal stakeholders as well as their customers.

Service automation is capable of streamlining a wide variety of processes like validating work, managing risk, keeping track of all planned and demand service requests, and the creation of documents. In conclusion, there are many use cases in which service automation can play an important role to streamline existing processes.

KEY BENEFITS

The benefits of service automation

Automation in general has become increasingly important in the quest by today’s companies to work as efficient as possible, whilst also provide a better experience to internal and external stakeholders.

As a result, more and more businesses adopt service automation technology to streamline business processes which contain tasks that can be automated. Although not all activities are suitable for automation, companies that use automation in their processes immediately realize various positive business outcomes.

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Increase productivity

Leverage service automation to perform specific services automatically and improve the overall efficiency of business operations.

Reduce error rates

Prevent or at least minimize human errors with automation. Repetitive tasks are easy to automate because they are generally easy to execute.

Enhance customer experience

Let automation take care of menial tasks and leave time for employees to solve more complex customer issues, improving the overall customer experience.

Better auditing and compliance

Ensure compliance regulations are followed and provide comprehensive and detailed insights for auditing purposes.

SERVICE AUTOMATION TECHNOLOGY

Technology to automate your services.

Discover how our solutions enable businesses to adopt modern and resilient operating models to anticipate what’s next and lead the change.

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BRYTER

Easily build digital solutions to automate complex services with BRYTER’s no-code platform.

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Co-Flo

Providing a single, integrated business process management solution that seamlessly integrates with the iManage platform.

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OUR APPROACH

Making sure business and IT requirements are met.

For every project our team ensures a great fit of the solution, tailored to your specific needs and requirements. We follow a clear and transparent project approach and due to our best practices methodology we get you up and running fast – without false promises and compromising on quality.

Explore all our professional services:

Consultancy | Implementation | Cloud Enablement | Training | Support

Discover

We assess your business processes and document workflows to understand digital maturity and improvement opportunities

Design

Our consultants provide a comprehensive functional- and technical design that fits your business needs and requirements

Transition and Implement

A seamless transition harnessing IRIS’s skills, knowledge and experience

Support and Manage

Proactive maintenance & Support services to ensure your business processes keep performing

Review

Business consultancy for continuous improvements aligned to your evolving needs

Let’s accelerate your digital business transformation

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Why work with us?

We are an award-winning IT Business Partner and work with clients across the globe, providing expert services and innovative technology tailored to the specific needs and requirements of our clients.

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