Document management

Document management software facilitates the centralised availability and management of non-structured information and documents. Information can always be presented in the correct context, since the documents have been linked with structured data (such as the identity of a customer, contract, employee or company) from other applications (such as ERP, CRM, HR or PMS).

Making information available at all times and places, even on mobile devices such as smartphones and tablet computers, has a positive effect on productivity, including individuals’ productivity, and gives organisations better control over their internal information flows.

Functionalities such as version management, audit trails, check-in/check-out, rights and authorisations, integration with other systems and Office applications, and workflow all come as standard in the software we supply.

Our partners iManage and OpenText have market-leading software that is well-placed on the relevant quadrants produced by software analysts such as Gartner and Forrester.

Business requirement

Often, demand for document management solutions originates from organisations’ strategic aims, such as:

  • Mitigating operational risks — part of which is having an information policy in place
  • Stimulating knowledge management — achievable by obtaining maximum value from documents
  • Boosting productivity — which can be done by making information centrally available and locatable and ensuring that it can be retrieved on any device (including mobile ones, such as smartphones and tablets)
  • Working more efficiently — using smart metadata, search mechanisms and the facility to make content available in the context of a particular action or employee; this helps make documents retrievable
  • Cutting IT costs and “breaking down” old-fashioned information silos — which can be achieved by providing a central storage repository

By using Business Consultancy, IRIS supports organisations’ efforts to translate their operational and strategic aims into successful information policies and ECM programmes.


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